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    Service Terms

    Terms of Service

    The framework governing our doctor-led consultations, treatments and CPD-accredited training.

    1. Acceptance of terms

    By accessing this website or booking an appointment with Alula Aesthetics, you agree to these terms. If you do not agree, please do not use this website or our services.

    2. Our services

    Alula Aesthetics provides doctor-led aesthetic treatments and CPD-accredited training courses. All treatments are provided under medical consent following a doctor-led consultation. We reserve the right to decline treatment if it is not in your best clinical interest.

    3. Consultations and bookings

    Consultations are booked by appointment. We may take a deposit at booking to secure clinic time, particularly for longer or specialist appointments. Cancellation and rescheduling terms are confirmed at the time of booking.

    4. Pricing

    Indicative prices are shown on the website 'from' a starting figure. Final pricing is determined at consultation, based on clinical assessment, areas treated, products used and time required. We confirm pricing in writing before treatment begins.

    5. Consent and clinical risk

    All medical treatments carry risk. We discuss expected outcomes, alternatives and the specific risks of any procedure during your consultation. Treatment proceeds only with your written informed consent. You may withdraw consent at any time.

    6. Cancellations and refunds

    If you cancel ahead of our notice period, deposits are refundable. Late cancellations and missed appointments may incur a charge as confirmed at booking. Treatments already performed are not refundable. Where a result is unsatisfactory, we offer review and corrective options where clinically appropriate.

    7. Training courses

    Training courses are intended for qualified medical professionals only. Eligibility, prerequisite requirements, course logistics and certification terms are confirmed at booking. CPD accreditation numbers are provided on certificates issued at course completion.

    Questions about these terms?

    For any clarification on these terms, contact us:

    • Phone: +44 7387 356665
    • Email: alulaaesthetics@yahoo.com
    • Post: 3 Lady Acre Close, Lymm, Cheshire, WA13 0SN